Comments on: Clever Zebra Cleverly Publishing Sim Visitor Profiles to the Web http://dusanwriter.com/index.php/2008/06/09/clever-zebra-cleverly-publishing-sim-visitor-profiles-to-the-web/ Virtual worlds and creativity, business, collaboration, and identity. Sat, 15 Aug 2009 01:53:02 +0000 http://wordpress.org/?v=2.5 By: Dusan http://dusanwriter.com/index.php/2008/06/09/clever-zebra-cleverly-publishing-sim-visitor-profiles-to-the-web/#comment-1278 Dusan Tue, 10 Jun 2008 14:01:02 +0000 http://dusanwriter.com/?p=573#comment-1278 Absolutely Markus - and sorry if I sounded defensive. :) I really did take your comments in the spirit they were intended - and it's a provocative question about avatar "rights". I'd be curious if Mechanized Life has any thoughts on this. I should check to see if they have a posted privacy policy. *Adds to list of things to do.* Absolutely Markus - and sorry if I sounded defensive. :) I really did take your comments in the spirit they were intended - and it’s a provocative question about avatar “rights”.

I’d be curious if Mechanized Life has any thoughts on this. I should check to see if they have a posted privacy policy.

*Adds to list of things to do.*

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By: Markus Breuer (Pham Neutra) http://dusanwriter.com/index.php/2008/06/09/clever-zebra-cleverly-publishing-sim-visitor-profiles-to-the-web/#comment-1271 Markus Breuer (Pham Neutra) Tue, 10 Jun 2008 13:11:47 +0000 http://dusanwriter.com/?p=573#comment-1271 Sorry, Dusan, I did not want to imply, that there are clear laws denying "avatars" any privacy. It is just shaky ground and there have not been any final court decisions or explicit laws covering this issue. And I certainly did not want to attack Clever Zebra. All I wanted to say is basically: (1) I consider it good business practice to inform visitors, when I collect "personal" data about them that allows me to track them down individually. (2) There are better ways to collect usage data for an installation which works anonymously. Some of the more innovative advertising networks on the web work that way. It is not rocket science. No one needs to store my name or IP address to identify "uniques" for his website (or island in SL) example - not even my avatars name. Sorry, Dusan, I did not want to imply, that there are clear laws denying “avatars” any privacy. It is just shaky ground and there have not been any final court decisions or explicit laws covering this issue.

And I certainly did not want to attack Clever Zebra.

All I wanted to say is basically:
(1) I consider it good business practice to inform visitors, when I collect “personal” data about them that allows me to track them down individually.
(2) There are better ways to collect usage data for an installation which works anonymously. Some of the more innovative advertising networks on the web work that way. It is not rocket science. No one needs to store my name or IP address to identify “uniques” for his website (or island in SL) example - not even my avatars name.

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By: Dusan http://dusanwriter.com/index.php/2008/06/09/clever-zebra-cleverly-publishing-sim-visitor-profiles-to-the-web/#comment-1252 Dusan Tue, 10 Jun 2008 11:21:15 +0000 http://dusanwriter.com/?p=573#comment-1252 Markus - I'm not so sure on that interpretation of the law. While it's still early days I think there's sufficient legal grounds to consider data related to an avatar equivalent to data related to a person. Just as collecting e-mail addresses which may not confer a connection to personally identifiable information is, on its own, personally identifiable, so too it could be argued that avatars are personally identifiable proxies for identity, regardless of the anonymity conferred by the platform. But sure...early days. Now, in all fairness to Clever Zebra, they are running an open source business 'aggregation' service. Their model is that they give items for free - and they're pretty significant items (and while very corporate looking and so on, their auditoriums and galleria are really well executed). By giving them for free, they're hoping to be able to offer services. Free includes events, seminars, and educational activities. So, I see it as a fair trade-off: if you'd like items at no charge, or if you'd like to attend no cost exhibitions, in return you allow them to collect information on your presence and they earn the right to contact you to discuss collateral services. What's missing from the equation, however, is the ability to opt-in or be notified. And instead of picking on Clever Zebra, I should note that the service they were using was Mechanized Life, which does not track exclusively for Clever Zebra. I have no idea what their install base is but I'm fairly sure that CZ isn't the only sim on the grid capturing this kind of information. So the question is, should avatar monitoring devices be allowed? Should there be an opt-in or notification policy? Does any of this break the TOS? Do avatars have less rights to privacy and surveillance? Or, as has been argued elsewhere on this blog, is surveillance just the "way it is" and we should learn to live with it? Markus - I’m not so sure on that interpretation of the law. While it’s still early days I think there’s sufficient legal grounds to consider data related to an avatar equivalent to data related to a person. Just as collecting e-mail addresses which may not confer a connection to personally identifiable information is, on its own, personally identifiable, so too it could be argued that avatars are personally identifiable proxies for identity, regardless of the anonymity conferred by the platform. But sure…early days.

Now, in all fairness to Clever Zebra, they are running an open source business ‘aggregation’ service. Their model is that they give items for free - and they’re pretty significant items (and while very corporate looking and so on, their auditoriums and galleria are really well executed). By giving them for free, they’re hoping to be able to offer services. Free includes events, seminars, and educational activities.

So, I see it as a fair trade-off: if you’d like items at no charge, or if you’d like to attend no cost exhibitions, in return you allow them to collect information on your presence and they earn the right to contact you to discuss collateral services. What’s missing from the equation, however, is the ability to opt-in or be notified.

And instead of picking on Clever Zebra, I should note that the service they were using was Mechanized Life, which does not track exclusively for Clever Zebra. I have no idea what their install base is but I’m fairly sure that CZ isn’t the only sim on the grid capturing this kind of information.

So the question is, should avatar monitoring devices be allowed? Should there be an opt-in or notification policy? Does any of this break the TOS? Do avatars have less rights to privacy and surveillance? Or, as has been argued elsewhere on this blog, is surveillance just the “way it is” and we should learn to live with it?

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By: Markus Breuer (Pham Neutra) http://dusanwriter.com/index.php/2008/06/09/clever-zebra-cleverly-publishing-sim-visitor-profiles-to-the-web/#comment-1244 Markus Breuer (Pham Neutra) Tue, 10 Jun 2008 10:23:40 +0000 http://dusanwriter.com/?p=573#comment-1244 Hmmm ... it might not be illegal in most jurisdictions (avatars usually do no enjoy the same rights and privacy protection, that the humans behind them do enjoy), the collection of such data isn't exactly good business practice especially, if you do not announce it to your visitors. Additionally, for most purposes easily imaginable to me, it is not necessary to collect this kind of data. It might be desirable to recognize the fact, that the same avatar visits your location again and again. Gathering data about the age distribution or verified status of visitors is certainly interesting information, too. But all of this information can be provided by using anonymous profiles, too, without invading resident's privacy. Hmmm … it might not be illegal in most jurisdictions (avatars usually do no enjoy the same rights and privacy protection, that the humans behind them do enjoy), the collection of such data isn’t exactly good business practice especially, if you do not announce it to your visitors.

Additionally, for most purposes easily imaginable to me, it is not necessary to collect this kind of data. It might be desirable to recognize the fact, that the same avatar visits your location again and again. Gathering data about the age distribution or verified status of visitors is certainly interesting information, too. But all of this information can be provided by using anonymous profiles, too, without invading resident’s privacy.

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