Second Life, the Next Wave of Customer Experience
Business in Virtual Worlds, Second Life, Virtual World Platforms | Comments Off
While this article is somewhat quaint, Steven Walden of Beyond Philosophy wrote an op-ed for Mycustomer.com that speaks favorably of the Web's virtual commercial future.
Asserting that "today's geek or student is tomorrow's audience," Walden, the principal consultant and head of research at the customer experience company, wrote highly of the 'mash-up,' as he calls it, of the Web 2.0 and the 3D Web. He sees an innovative future for companies looking to find the next wave of consumers online, and he sees it in virtual worlds:
The use of such 3D technology and virtual communication is highly likely to mash-up with ...